Legal
Terms of Service
Last updated: June 2026
Acceptance of Terms
By accessing and using Smile Mall ("zbdigitalmall.lioncapventures.com"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.
Platform Description
Smile Mall is an online marketplace operated by ZB Financial Holdings that connects buyers with verified merchants across Zimbabwe. We facilitate the sale of goods, bill payments, airtime purchases, and other digital services.
User Accounts
Users may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Purchases and Payments
All purchases made through Smile Mall are subject to product availability and acceptance of your order. Payment processing is handled through ZB Financial Holdings' secure payment infrastructure. Prices are displayed in USD unless otherwise stated.
Merchant Responsibilities
Merchants on Smile Mall are responsible for the accuracy of their product listings, fulfilment of orders, and compliance with all applicable laws and regulations in Zimbabwe.
Limitation of Liability
Smile Mall acts as a marketplace facilitator. We are not liable for the quality, safety, or legality of items sold by merchants, the accuracy of listings, or the ability of merchants to complete sales.
Contact
For questions about these Terms of Service, please contact us at smilemallsupport@zb.co.zw or call +263 242 703 071.